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Alex Baker

Connected Knowledge

How to Find the Right Knowledge Management Solution

Upland’s own Alex Baker and Rosemary Kirk are back this week to guide us through the intricate landscape of knowledge management solutions, helping us understand not only what knowledge management is, but why it’s become crucial for organizations of all sizes to thrive in today’s competitive environment.

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Connected Knowledge

The Importance of Integrations in the Telco Industry with Alex Baker

This week, we’re going to hear from Alex Baker. Alex serves as Upland’s ace in customer service and support. With a career spanning over a quarter of a century and his work has given him a unique perspective on the essential tech integrations for telcos, making him the perfect person to help us understand how best to optimize the customer experience in the telecommunication industry.

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