When high conflict behavior hits your workplace, most leaders react in ways that make it worse. Bill Eddy and Megan Hunter share tools that actually work.
High conflict at work often goes undetected until it’s expensive. Bill Eddy, Megan Hunter, and Michael Lomax break down what HR keeps missing.
US businesses lose $359 billion a year to workplace conflict. Bill, Megan, and Michael Lomax examine why it’s surging—and why prevention must come first.
Michael Lomax joins Megan with practical tools for leaders: BIFF responses, managing disruptive meetings, and building a conflict-competent culture.
HCI senior trainer Michael Lomax joins Megan to unpack why workplace conflict is escalating and how leaders can stay calm, de-escalate, and problem-solve.
Mediating high conflict disputes requires a shift from many standard mediation approaches. When one or more of the parties has a high conflict personality, the