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10 Paradigm Shifts of High Conflict Mediation with Guest Michael Lomax
Mediating high conflict disputes requires a shift from many standard mediation approaches. When one or more of the parties has a high conflict personality, the process should have more structure and focus away from common mediation topics, such as emotions, the past, and interests, and instead focus more strictly on problem-solving. By having the clients participate more actively in the process – and the mediator serve more as a guide for their active participation – they are more likely to reach their own agreements and follow them.
In today’s episode, Bill and Megan talk with attorney/mediator Michael Lomax, co-author of Mediating High Conflict Disputes (Unhooked Books, 2021) about 10 paradigm shifts that are necessary for mediating high conflict disputes, and serve as the backbone for the New Ways for Mediation®. They will also discuss why to avoid mediating apologies.
Links & Other Notes
- ABOUT MICHAEL LOMAX
- BOOKS
- ARTICLES
- ONLINE COURSES
- Hybrid On Demand + Live Virtual Training: 12-hour New Ways for Mediation Training with Licensure
- On Demand Course (75-minute training + 3-hour demonstration): New Ways for Mediation Training and Demonstration
- On Demand Course: So, What’s Your Proposal? Using Proposals with High Conflict Clients
Our website: https://www.highconflictinstitute.com/
Submit a Question for Bill and Megan
All of our books can be found in our online store or anywhere books are sold, including as e-books.
You can also find these show notes at our site as well.
Note: We are not diagnosing anyone in our discussions, merely discussing patterns of behavior.
- (00:00) – Welcome to It’s All Your Fault
- (00:46) – 10 Paradigm Shifts of High Conflict Mediation
- (01:52) – Michael’s Background
- (04:23) – Writing the Book with Bill
- (06:15) – Paradigm Shifts
- (07:14) – Paradigm Shift #1
- (09:32) – Paradigm Shift #2
- (13:48) – Paradigm Shift #3
- (18:03) – Paradigm Shift #4
- (20:27) – Paradigm Shift #5
- (24:34) – Paradigm Shift #6
- (26:33) – Paradigm Shift #7
- (29:24) – Paradigm Shift #8
- (32:15) – Paradigm Shift #9
- (37:11) – Paradigm Shift #10
- (41:20) – Paradigm Shift #11
- (43:59) – Paradigm Shift #12
- (46:39) – Wrap Up
Further Listening
Each week, Bill Eddy and Megan Hunter will be exploring the five types of people who can ruin your life — people with high conflict personalities — and how they weave themselves into our lives in romance, at work, next door, at school, places of worship, and just about everywhere, causing chaos, exhaustion, and dread for everyone else.
Bill Eddy, LCSW, Esq.
Bill Eddy is HCI’s co-founder and Chief Innovation Officer. He pioneered the High Conflict Personality Theory (HCP) and is viewed globally as the leading expert on managing disputes involving people with high conflict personalities.
Megan Hunter, MBA
Megan Hunter is HCI’s co-founder and Chief Executive Officer. Within her role at HCI, she also serves as a leading expert in high conflict personalities in all settings, focusing primarily on the workplace, customer service, government/public service, ombuds, and religious organizations. Her degrees in business and economics combined with her years of experience in the legal arena are a valuable blend for many conflict settings.
Bill Eddy, LCSW, Esq.
Bill Eddy is HCI’s co-founder and Chief Innovation Officer. He pioneered the High Conflict Personality Theory (HCP) and is viewed globally as the leading expert on managing disputes involving people with high conflict personalities.
Megan Hunter, MBA
Megan Hunter is HCI’s co-founder and Chief Executive Officer. Within her role at HCI, she also serves as a leading expert in high conflict personalities in all settings, focusing primarily on the workplace, customer service, government/public service, ombuds, and religious organizations. Her degrees in business and economics combined with her years of experience in the legal arena are a valuable blend for many conflict settings.