In part 7 of our special, “19 Techniques for managing people who do not report to you,” Jay Christensen and Rod Sharman discuss problem solving and managing progress of critical tasks. After 7 discussion episodes on our 19 Techniques, we share some reflec
In part 6 of our special, “19 Techniques for managing people who do not report to you,” Jay Christensen and Rod Sharman discuss how project managers can manage difficult people on their teams. Through rapport-building exercises social activities, communi
In part 5 of our special, “19 Techniques for managing people who do not report to you,” Jay Christensen and Rod Sharman discuss the importance of using facts and data in supporting positions on projects, how you can encourage critical thinking in your te
In part 4 of our special, “19 Techniques for managing people who do not report to you,” Jay Christensen and Rod Sharman discuss task definition, specifically around critical impact tasks, and how to manage these tasks in a way that encourages action and
In part 3 of our special, “19 Techniques for managing people who do not report to you,” Jay Christensen and Rod Sharman discuss issues and concerns, with special focus on how to manage resolution of issues in a visible way.
In part 2 of our special, “19 Techniques for managing people who do not report to you,” Jay Christensen and Rod Sharman discuss roles and responsibilities on your projects, ensuring that commitments are clear and visible through the Responsibility Matrix
This is part 1 of our special, “19 Techniques for managing people who do not report to you.” Jay Christensen and Rod Sharman discuss the importance of goal statements, clear objective statements, and a well-publicized project profile in getting the suppor