Buckle up, bichachos! In this episode, the Bitch in Butician, Leisa Krauss, slices and dices her way through the secrets of building your med spa’s ultimate dream team with top-tier talent that kicks ass and takes names.
In this episode of The Scalpel of Truth, Leisa Krauss and her guest Christine Mytrunec from Gold Raven Studio delve into the importance of responding to negative online reviews for med spas. It’s time to gear up and learn how to handle these reviews with professionalism and empathy because a well-crafted response can turn a negative situation into an opportunity to showcase your commitment to customer satisfaction.
In the latest episode of The Scalpel of Truth, the Bitch‘n Beautician dives into the art of hosting purchasing events at your med spa.
In this episode of The Scalpel of Truth, host Leisa Krauss takes aim at information hoarders in the med spa industry. Discover why keeping knowledge to yourself is not only selfish but also detrimental to your team and your business, and learn how sharing and collaboration are the keys to success.
Get ready for a speed-run, bitchachos, because this week, we dive into the importance of using templates and tools in your med spa with the top 10 reasons why these resources are essential for practice growth and long-term profitability.
This week on the show, Leisa tackles the delicate subject of employee turnover in medical spas. And, as a VERY special occasion, she’s joined by guest, voice of this show, and host of the fake alternate universe podcast, “The Spatula of Honesty,” her partner Chris Krueger. Chris brings extensive experience as a manager and director, working to develop high-performing staffs—which sometimes means letting people go.
This week we delve into the often-overlooked world of metrics and data in the medical aesthetics industry. If you don’t have your ducks lined up, get ready for a call-out!
In this episode of “The Scalpel of Truth,” host Leisa Krauss serves up a spicy critique of a seemingly innocuous practice: eating at the front desk of medical spas.
This week on the show, Leisa takes aim at the lifeblood of any successful med spa: recurring revenue. She argues that a well-crafted membership program is the key to financial stability and patient loyalty.
In this week’s Rant-a-roonie, Leisa Krauss takes aim at a significant issue in medical aesthetics: the state of practitioners’ nails. With her no-nonsense style and sass, Krauss explains why well-manicured nails are more than just a superficial concern.