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HOA Headaches with High Conflict Complaints
What do you do when a community resident or homeowner calls with complaints as consistently as the sun rises and sets? Some are chronic complainers but easily handled with some attention and/or humor.
But what if you have a persistent complainer who watches the neighbors like a hawk and insists that all homeowners follow HOA regulations to the letter of the law? And complains to HOA management with any and all violations or perceived violations, with expectations of punishment and consequences for the offender, even when it’s about the trash bin that’s left out an extra hour or two?
Is this someone with a high conflict personality? Or does that strict adherence to rules and regulations mean that this person may have an Obsessive Compulsive personality? While we don’t and won’t diagnose – and neither should you – Bill and Megan discuss whether this personality type may be in the Cluster B category (high conflict) or Cluster C category (Obsessive Compulsive Personality Disorder), and what to do about it if you’re confronted with this behavior in an HOA or anywhere.
Note: Obsessive Compulsive Personality Disorder and someone with “OCD” are different. We’ll discuss this in this episode.
Links & Other Notes
- BOOKS
- ON DEMAND COURSES
- Our website: https://www.highconflictinstitute.com/
- Submit a Question for Bill and Megan
- All of our books can be found in our online store or anywhere books are sold, including as e-books.
- You can also find these show notes at our site as well.
Note: We are not diagnosing anyone in our discussions, merely discussing patterns of behavior.
Further Listening
Each week, Bill Eddy and Megan Hunter will be exploring the five types of people who can ruin your life — people with high conflict personalities — and how they weave themselves into our lives in romance, at work, next door, at school, places of worship, and just about everywhere, causing chaos, exhaustion, and dread for everyone else.
Bill Eddy, LCSW, Esq.
Bill Eddy is HCI’s co-founder and Chief Innovation Officer. He pioneered the High Conflict Personality Theory (HCP) and is viewed globally as the leading expert on managing disputes involving people with high conflict personalities.
Megan Hunter, MBA
Megan Hunter is HCI’s co-founder and Chief Executive Officer. Within her role at HCI, she also serves as a leading expert in high conflict personalities in all settings, focusing primarily on the workplace, customer service, government/public service, ombuds, and religious organizations. Her degrees in business and economics combined with her years of experience in the legal arena are a valuable blend for many conflict settings.
Bill Eddy, LCSW, Esq.
Bill Eddy is HCI’s co-founder and Chief Innovation Officer. He pioneered the High Conflict Personality Theory (HCP) and is viewed globally as the leading expert on managing disputes involving people with high conflict personalities.
Megan Hunter, MBA
Megan Hunter is HCI’s co-founder and Chief Executive Officer. Within her role at HCI, she also serves as a leading expert in high conflict personalities in all settings, focusing primarily on the workplace, customer service, government/public service, ombuds, and religious organizations. Her degrees in business and economics combined with her years of experience in the legal arena are a valuable blend for many conflict settings.