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How to Lead Through Change with Intention with Dr. DeRionne Pollard

When Dr. DeRionne Pollard talks about leadership, she doesn’t begin with titles or institutions. She begins with memory: a two-year-old child clapping cymbals in a community college classroom, a six-year-old sitting outside a glass-paneled door while her aunt trained to open an in-home childcare center, a young girl learning generosity from neighbors who showed love through casseroles and practicality through labeled Tupperware. These early stories might be sentimental details—but even more important: they form the foundation of a life devoted to service, community, and purpose.

This week, Carrie welcomes Dr. Pollard at a moment of meaningful transition. After leading Nevada State University through a period of growth and change, she has stepped into a national role as President of the American Association of Community Colleges. The shift has asked her to reflect on the shape of her career, the communities that raised her, and what it means to lead with intention in a system that touches every corner of the country.

Dr. Pollard shares how she prepared herself for the move—literally mapping out her goodbyes and thoughtful introductions on a whiteboard—and why leaving a campus was both a professional milestone and a personal test. She speaks openly about legacy, shaped in part by the loss of her mother at a young age, and how that experience continues to guide her toward work that feels both meaningful and deeply human.

As she steps into this new chapter, her perspective on community colleges offers both clarity and optimism. She describes these institutions as engines of opportunity: responsive, resilient, and built to serve learners across every age, background, and ambition. Her vision for their future isn’t theoretical—it’s grounded in lived experience and in the communities that shaped her.

Closing out the season, Carrie reflects on the generosity woven through this conversation. The entire arc of “hellos, goodbyes, and the space between” comes into sharper focus through Dr. Pollard’s story—one that reminds us that intention, humility, and connection can shape the work long before strategy ever appears on a page.

This season, we are taking you on a journey to meet ten people influencing and shaping how we communicate at scale for social change. From advertising executives to coalition directors, news editors, campaign managers, and authors, they’re all people who are shaping and challenging the deep power of communication. If you’re working to become a more inclusive and thoughtful communicator, there’s nothing holding you back—except you.