Hard skills and soft skills. We’ve certainly discussed them before. Your organization is likely full of competent leaders, managers, and team members well qualified to perform their functions, expert finance leaders, marketing and enrollment specialists, academic leaders, and beyond. This week, Gail Gregory and Howard Teibel share their insights into the challenges they’re seeing across institutions. Our sensationalist headline aside, the not-so-surprising key learning: institutions replete with technical talent may be facing a shortage in the soft skills that can keep people working together and delivering results!