Stin Mattu

This week, we’ve got a recap of the 27th annual KMWorld event from the eponymous veteran knowledge management trade publication. Our own Stin Mattu was there, and now he’s here to tell us all about the event, the trends, and everything we need to know about the Metasearch.

When you think about connected knowledge, what does that mean to you? Over here, we have a pretty specific definition, and our guest today lives right in the middle of it. Stin Mattu is a Product Marketing Manager here at Upland Software and he’s worked in KM and customer service roles for more than 20 years. He joins us today to talk about how you can make the best of your legacy systems through integrations, giving your call center operators the tools they need right when they need it.