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Mass Exodus: When Your MedSpa Team Moonwalks the F*ck Out

This week, Leisa tackles the dreaded “mass walkout,” that stomach-churning moment when your team decides to jump ship en masse. It’s a scenario that can cripple a business, leaving owners reeling and scrambling for answers. But Leisa breaks down the underlying causes of these dramatic departures. She explores the subtle signs of brewing discontent, from whispering cliques and phantom dental appointments to a sudden dip in the quality of work. These aren’t just anecdotal observations; Leisa connects the dots, revealing the systemic issues that often precede such drastic measures.

Beyond simply diagnosing the problem, Leisa offers actionable solutions. She provides a triage plan for those already in the throes of a walkout, emphasizing the importance of clear communication, swift action, and rewarding loyalty. She also offers preventative measures, highlighting the critical role of consistent policies, growth opportunities, and, yes, competitive compensation. This isn’t a conversation for those uncomfortable talking about money. Leisa argues that paying your team what they’re worth is not just ethical, but essential for long-term success. She even shares a compelling anecdote from her own career, illustrating the profound impact of a supportive and appreciative employer.

Links & Notes

Cut through the noise with The Scalpel of Truth. Host Leisa Krauss offers raw, actionable advice to help you grow your aesthetics business. Superfans can join ‘Club Bitchacho’ to unlock private feeds, early access, and bonus episodes.