We hear it all the time — and it seems like such an easy solution to the metadata woes: let the AI tool crawl our data and assign metadata as it sees fit. If you’ve gone down that particular road, then you know where it ends up. That’s why BA Insight Technical Account Executive Jason McCullagh joins us today to bring a message of balance between what AI can accomplish and where you should focus on “old fashioned human intelligence” to best impact your efforts to improve findability.
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Shared Insights is a podcast about modernizing enterprise search and intranets to improve employee collaboration and productivity. From customer stories to behind-the-scenes tales from our own developers, we aim to share what makes our approach to finding and accessing content across the enterprise a transformative force.