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Onboarding & Coaching A High-Impact Volunteer Team with Four Diamonds’ Suzanne Graney

Managing volunteer leadership presents unique challenges, especially when your entire executive team changes annually. The most successful campaigns don’t just recruit great volunteers—they systematically develop them into unified, mission-driven teams that can execute at the highest level despite constant turnover.

In this episode, Marcie Maxwell talks with Suzanne Graney, Executive Director of Four Diamonds, the nonprofit behind Penn State’s Dance Marathon (THON). With years of experience leading one of the largest student-run philanthropies in the world, Suzanne shares how THON successfully onboards brand-new leadership teams each year and maintains momentum across a full campaign cycle.

Suzanne discusses her approach to rapidly aligning diverse volunteers around shared goals and creating systems that sustain engagement throughout the year. She explores how succession planning works when your pipeline constantly refreshes, and reveals what she’s learned about the evolving leadership styles of today’s college volunteers. The conversation offers practical strategies for anyone working with rotating volunteer teams in large-scale fundraising efforts.

Together, we’ll explore:

  • Effective onboarding strategies that quickly transform individual volunteers into unified leadership teams
  • Year-round engagement techniques that maintain focus and momentum between major campaign milestones
  • Building sustainable leadership pipelines when your entire team changes annually

Mentioned Links

FourDiamonds.org

Facebook: @FourDiamondsFTK

Instagram: @FourDiamonds

X: @FourDiamonds

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Passionate about peer-to-peer fundraising? The P2P Soap Box is your platform. Join host Marcie Maxwell and industry leaders as they debate the sector’s hottest topics—from retention vs. recruitment to the battle over registration fees—while sharing actionable best practices.