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Bullies at Work with Catherine Mattice

Workplace conflict is on the increase. According to a 2021 survey, 89% of employees from a diverse range of industries reported experiencing conflict at work, consuming 3.5 hours/week on average. Finding employees is challenging, making a calm workplace imperative if competitive advantage is to be gained. When incivility and bullies or other high conflict people are in the workplace, the impact goes deep.

In this episode Bill and Megan talk with guest Catherine Mattice, founder of Civility Partners, and author of Back Off! Your Kick-Ass Guide to End Bullying at Work. They will discuss:

  • whether bullying is increasing
  • the definition of bullying
  • causes of bullying
  • can it be eliminated?
  • impact on others of bullying
  • does coaching work?
  • should a bully be terminated?
  • should we have workplace bullying laws?
  • creating a psychologically safe work environment

Catherine has a wealth of experience specifically in bullying, including the latest research.

Links & Other Notes

WEBSITES

BOOKS

ARTICLES

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You can also find these show notes at our site as well.

Note: We are not diagnosing anyone in our discussions, merely discussing patterns of behavior.

  • 00:00 – Welcome to It’s All Your Fault
  • 01:22 – Catherine Mattice
  • 02:49 – Catherine’s Backstory
  • 07:28 – Defining Workplace Bullying
  • 10:17 – Causes of Workplace Bullying
  • 12:47 – Eliminating It
  • 15:04 – Those Who Are Impacted
  • 15:58 – Is a Bully by Default an HCP?
  • 18:44 – Reading the Population
  • 21:12 – Evaluations
  • 21:51 – Group Responses
  • 23:30 – If You Need to Get Rid of Them
  • 27:30 – How They Get There
  • 29:01 – BIFF Certification
  • 30:01 – What’s Gratifying
  • 31:51 – Workplace Bullying Laws
  • 34:49 – Psychologically Safe Work Environment
  • 40:59 – Finding Catherine
  • 42:41 – Reminders & Coming Next Week: Johnny Depp & Amber Heard

Further Listening

Each week, Bill Eddy and Megan Hunter will be exploring the five types of people who can ruin your life — people with high conflict personalities — and how they weave themselves into our lives in romance, at work, next door, at school, places of worship, and just about everywhere, causing chaos, exhaustion, and dread for everyone else.

Bill Eddy, LCSW, Esq.

Bill Eddy is HCI’s co-founder and Chief Innovation Officer. He pioneered the High Conflict Personality Theory (HCP) and is viewed globally as the leading expert on managing disputes involving people with high conflict personalities.

Bill Zoom
Megan Zoom

Megan Hunter, MBA

Megan Hunter is HCI’s co-founder and Chief Executive Officer. Within her role at HCI, she also serves as a leading expert in high conflict personalities in all settings, focusing primarily on the workplace, customer service, government/public service, ombuds, and religious organizations. Her degrees in business and economics combined with her years of experience in the legal arena are a valuable blend for many conflict settings.

Bill Zoom

Bill Eddy, LCSW, Esq.

Bill Eddy is HCI’s co-founder and Chief Innovation Officer. He pioneered the High Conflict Personality Theory (HCP) and is viewed globally as the leading expert on managing disputes involving people with high conflict personalities.

Megan Zoom

Megan Hunter, MBA

Megan Hunter is HCI’s co-founder and Chief Executive Officer. Within her role at HCI, she also serves as a leading expert in high conflict personalities in all settings, focusing primarily on the workplace, customer service, government/public service, ombuds, and religious organizations. Her degrees in business and economics combined with her years of experience in the legal arena are a valuable blend for many conflict settings.