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Building KM Across Generations: Daniel Ranta on Transparency, Findability, and Unity in Knowledge Management

Daniel Ranta has spent the last five years responsible for a massive knowledge management implementation at General Electric integrating hundreds of communities, unifying search, and delivering expertise connectivity that enabled transformative new capabilities across the organization. He joins us today to share his experience in building knowledge management systems and architecting knowledge networks that work, and some guidance if you find your efforts are coming up short.

Links & Notes

Shared Insights is a podcast about modernizing enterprise search and intranets to improve employee collaboration and productivity. From customer stories to behind-the-scenes tales from our own developers, we aim to share what makes our approach to finding and accessing content across the enterprise a transformative force.