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When a High Conflict Decision-Maker Uses BIFF & EAR on You

Continuing from the previous episode, Bill and Megan take a listener question about a high conflict situation in the workplace. Specifically, what do you do when actual high conflict people in management turn the “Bill Eddy” skills around and use them with others who are not high conflict.

Megan and Bill explain how their new Conflict Influencer™ Certification program can help in situations like this.

Links & Other Notes

CONFLICT INFLUENCER™ CERTIFICATION COURSE

BOOKS

ARTICLES

Our website: https://www.highconflictinstitute.com/

Submit a Question for Bill and Megan

All of our books can be found in our online store or anywhere books are sold, including as e-books.

You can also find these show notes at our site as well.

Note: We are not diagnosing anyone in our discussions, merely discussing patterns of behavior.

  • 00:00 – Welcome to It’s All Your Fault
  • 01:22 – High Conflict Certification Course Recap
  • 02:29 – Listener Question: HCPs in Healthcare
  • 21:48 – The Course
  • 29:31 – Reminders & Coming Next Week: More BIFF

Further Listening

Each week, Bill Eddy and Megan Hunter will be exploring the five types of people who can ruin your life — people with high conflict personalities — and how they weave themselves into our lives in romance, at work, next door, at school, places of worship, and just about everywhere, causing chaos, exhaustion, and dread for everyone else.

Bill Eddy, LCSW, Esq.

Bill Eddy is HCI’s co-founder and Chief Innovation Officer. He pioneered the High Conflict Personality Theory (HCP) and is viewed globally as the leading expert on managing disputes involving people with high conflict personalities.

Bill Zoom
Megan Zoom

Megan Hunter, MBA

Megan Hunter is HCI’s co-founder and Chief Executive Officer. Within her role at HCI, she also serves as a leading expert in high conflict personalities in all settings, focusing primarily on the workplace, customer service, government/public service, ombuds, and religious organizations. Her degrees in business and economics combined with her years of experience in the legal arena are a valuable blend for many conflict settings.

Bill Zoom

Bill Eddy, LCSW, Esq.

Bill Eddy is HCI’s co-founder and Chief Innovation Officer. He pioneered the High Conflict Personality Theory (HCP) and is viewed globally as the leading expert on managing disputes involving people with high conflict personalities.

Megan Zoom

Megan Hunter, MBA

Megan Hunter is HCI’s co-founder and Chief Executive Officer. Within her role at HCI, she also serves as a leading expert in high conflict personalities in all settings, focusing primarily on the workplace, customer service, government/public service, ombuds, and religious organizations. Her degrees in business and economics combined with her years of experience in the legal arena are a valuable blend for many conflict settings.